TotalBiz — Your Business. Simplified.

Every project starts as a business problem

Not a brief about technology — a problem about money, time or customers. Here's a selection, with the details kept general to respect client privacy. Ask us on WhatsApp and we'll walk you through live examples from your industry.

Legal

A Western Sydney law firm reaches page one for its core practice areas

An established firm with a strong referral base was invisible on Google — a dated website, no local pages, and newer competitors outranking it for every practice-area search.

  • ✓Page-one rankings for core practice-area searches within months
  • ✓Organic enquiries became a steady lead channel alongside referrals
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Grocery

A family-run grocery store cuts ordering from hours to minutes

A busy independent grocer was running orders from paper lists and memory — stockouts on best-sellers, over-ordering slow movers, and hours lost every week walking the aisles with a notepad.

  • ✓Supplier ordering cut from hours to minutes per week
  • ✓Fewer stockouts on high-velocity lines
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Hospitality

A takeaway replaces delivery-app commissions with its own ordering

A popular takeaway was handing roughly a third of every delivery order to aggregator apps — working harder each month while margins shrank.

  • ✓Direct online orders replaced a large share of aggregator volume
  • ✓Thousands of dollars in commissions kept in the business each quarter
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Healthcare

An allied health practice fills its calendar with online bookings

A growing practice relied on phone bookings only — missed calls during sessions meant missed patients, and the old website said nothing about the services offered.

  • ✓A meaningful share of new bookings now arrive online, after hours
  • ✓The practice ranks for its services across nearby suburbs
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Trades

A trades business turns Google into its most reliable lead source

A quality local trade relied on word of mouth and letterbox drops — feast-or-famine work, and no way to switch leads on when the calendar looked thin.

  • ✓A predictable weekly flow of quoted jobs from search
  • ✓Cost per lead well below the industry directories previously used
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Hospitality

A restaurant gets its website, POS and marketing finally working together

Three different suppliers ran the venue's website, POS and social media — nothing connected, everyone blamed everyone, and the owner was the unpaid project manager in the middle.

  • ✓One phone number now answers for the whole stack
  • ✓Menu changes go live everywhere in one update
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Retail

A retail store lifts basket size with digital signage and screens

Printed posters were always out of date, promotions took days to change, and high-margin lines sat unnoticed at the back of the store.

  • ✓Promotions now change in minutes, not days
  • ✓Noticeably more customer questions about featured lines
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Professional services

A small office ends years of IT pain in one clean-up project

A growing office limped along on consumer-grade Wi-Fi, unmanaged laptops, shared passwords and no backups — every outage stopped the whole team.

  • ✓Outages went from monthly to rare
  • ✓The team passed a client security questionnaire for the first time
Read the story →

What clients tell us

“They quoted the same day, built it in a week, and the phone actually started ringing. Easiest tech decision we've made.”
Restaurant owner, Western Sydney
“One team for the website, the POS and the marketing — and everything finally talks to each other. No more finger-pointing between suppliers.”
Grocery store owner, Sydney
“We'd been burned before by agencies that disappeared after launch. These guys answer on WhatsApp at night. That's the difference.”
Trades business owner, Blacktown area
“Our old site was embarrassing. The new one ranks for our services across the suburbs we actually work in — and we own it outright.”
Allied health practice manager, The Hills
“The fixed quote was the fixed price. No extras, no surprises, delivered when they said. That shouldn't be rare, but it is.”
Professional services firm, Parramatta area
“Commission-free ordering paid for itself in the first quarter. Wish we'd done it two years earlier.”
Takeaway owner, Sydney

Got a problem that sounds like one of these?

Tell us what's costing you time or money. Fixed quote, usually the same day.

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